Hi, I’m Mick. I craft meaningful experiences through thoughtful design.

I am a multidisciplinary Design Manager with 20+ years experience building cross-functional teams responsible for delivering multi-billion-dollar applications. Skilled in experience design, web technologies, and industry best practices, I develop innovative solutions for complex business challenges.

EXPERIENCE

Senior Manager, Experience Design

Ahold Delhaize USA / Chicago / 2020-Present

Manage the employee experience throughout the online order fulfillment lifecycle for the fourth-largest grocer in the U.S., driving innovation across all digital touchpoints on web and mobile apps. Collaborate with cross-functional teams, including researchers, writers, product managers, analysts, and engineers, to deliver user-centered solutions with measurable impact.

• Modernized the primary order management system web app, decreasing fulfillment time by 12% and allowing for an increased daily order capacity of 7%
• Optimized a suite of mobile fulfillment apps simplifying the customer handoff experience and reducing grocery picking time by 8% and order completeness by 4%
• Led the creation of a unified design system, ensuring consistency across applications while adhering to WCAG 2.1 AA accessibility standards.

Creative & UX/UI Director

ATI / Chicago / 2017-2020

Led the design experience for dozens of digital products and solutions for regional SMBs developed by a Midwest venture/development firm. Oversaw the creation of software applications with tangible, measurable impacts across diverse industries, including private equity, healthcare, and education. Leveraged extensive expertise to ensure all applications remained at the cutting edge of modern usability across multiple platforms. Managed and mentored a small, dynamic design team of UX/UI designers, driving user-centered innovation and excellence.

Senior UX/UI Designer

VENNLI / Chicago / 2014-2017

Designed the experience and interface for the VENNLI SaaS web application empowering business leaders of Fortune 500 companies like BMW, LinkedIn, and Dunkin’ Donuts to develop and implement growth-oriented strategies. Recognized as a finalist in the 2016 Drum Design Awards for Best App Design.

Interactive Designer

Q Interactive / Chicago / 2012-2013

Led the design and execution of digital marketing initiatives for multi-billion-dollar brands, including Kellogg’s and Overstock.com. Successfully spearheaded a LendingTree campaign that achieved an 600% increase in click-through rates within just three months.

CONTACT

mick@mickbockstruck.com
708.525.4584
LinkedIn
PDF Resume

SKILLS

LEADERSHIP & MANAGEMENT

• Team Leadership and Mentorship
• Strategic Planning and Execution
• Creative Problem Solving
• Cross-Functional Collaboration
• Stakeholder Communication and Engagement

DESIGN EXPERTISE

• UX/UI Design
• Interaction Design
• UX Research
• Creative Direction
• Visual Design Principles
• Wireframing and Prototyping
• Responsive and Mobile-First Design
• Design Systems and Style Guides
• Brand Identity
• Agile Development

TOOLS

• Figma

• Sketch

• Adobe Creative Suite

• UserZoom

• Storybook

• Google Analytics

• Adobe Analytics

• Jira | Confluence

• Microsoft 365

• WordPress

• HTML/CSS

EDUCATION

Eastern Illinois University
BFA in Graphic Design